The Misunderstood Park Operator

Rhino (pacing back and forth, arms flailing): Alright, alright, gather around, everybody. We gotta talk. Thereā€™s been some… misunderstanding. You think Iā€™m out here trying to mess with your lives. Raise the rent, fix nothing, kick you out into the streets like Iā€™m some villain in a 1980s after-school special.

Tenant #1 (Sedaris-like, wry, arms crossed): Well, arenā€™t you? I mean, itā€™s not like youā€™ve exactly been Mr. Rogers around here. Weā€™ve got potholes in the driveway big enough to swallow a school bus, and my faucetā€™s been dripping for three months straight. You ever tried to sleep with a constant ā€˜drip… drip… dripā€™? Itā€™s like Chinese water torture, only less cultural.

Tenant #2 (even more exaggerated, eyes wide): Oh, oh, donā€™t forget the lights! You fix the lights on the basketball court yet? No? Of course not. Why would you? Iā€™ve been out there playing *by moonlight*! Itā€™s like Iā€™m in some dramatic French indie film, but instead of existential dread, itā€™s just me… missing free throws. You ever tried to shoot hoops in the dark? Itā€™s a metaphor for life, and let me tell you, it sucks!

Rhino (throws up his hands): Oh my god, would you just listen for a second? Itā€™s not like Iā€™m out here living the high life! Iā€™m dealing with problems, too! Iā€™ve got sewage lines breaking, trees falling, lawyers breathing down my neck! Do you think Iā€™m sitting on a throne somewhere, twirling my mustache like Iā€™m some kind of evil baron?

Tenant #1*(leaning in, deadpan): You kinda *do* have that villain look. You know, with the glasses and the… constant exasperation. I mean, Iā€™m not saying youā€™re *plotting* to ruin our lives, but if you were, I wouldnā€™t be surprised.

Tenant #2 (sighing dramatically, hands on hips): Yeah, itā€™s always ā€œOh, the parkā€™s gonna get better, just give me time!ā€ But the timeā€™s come and gone, man. Weā€™ve been waiting. Weā€™re out here living the same Groundhog Day routine, but instead of Bill Murray, itā€™s just us… and potholes. Lots of potholes.

Rhino (pointing, flustered): First of all, Bill Murray in Groundhog Day had *way* more to deal with than potholes, okay? He was trapped in a time loop! He was dealing with mortality and cosmic punishment! What are you dealing with? Dripping faucets? Iā€™d trade, alright? And second of all, Iā€™m trying. I am! But this park ā€” itā€™s a lot! Itā€™s not like Iā€™ve got some magic wand to wave and make everything perfect!

Tenant #1 (nodding slowly, with an exaggerated look of suspicion): Sure. Sure, we get it. Itā€™s just that… every time we come to you with a problem, itā€™s like youā€™re… irritated. Like weā€™re the issue. And look, Iā€™ve lived in a lot of places, and in none of them did the landlord *sigh* so much. Itā€™s like youā€™re allergic to listening.

Rhino (shaking his head, throwing up his hands): Iā€™m not allergic to listening! I listen all the time! Iā€™m practically a listening expert at this point! I listen to everyoneā€™s problems all day long. I hear all of it! But let me tell you something, okay? Listening isnā€™t the problem. You know what is? Iā€™m one guy, dealing with a million things at once! Iā€™m getting squeezed from every angle. And yeah, I get annoyed. But itā€™s not because of you ā€” itā€™s because of the *situation*!

Tenant #2 (waving dramatically): Oh, the *situation*! Weā€™re in a situation now! Does that explain why my water heater makes that rattling sound like a dying animal every time I take a shower? Because let me tell you, itā€™s like Iā€™m bathing in a horror movie.

Rhino (deep breath, trying to calm himself): Okay. Okay. You know what? Iā€™m gonna break this down for you. You want to know how I try to deal with people? How I really try to make this place better, and maybe ā€” just maybe ā€” how you could help yourselves out a little, too? Fine. Letā€™s talk about the three best ways to treat people, because Iā€™m not just a park operator. Iā€™m a human being, too, alright.

Tenant #1 (arms crossed, skeptical): Okay, Mr. Enlightened. Hit us with it. Teach us the wisdom of the ages.

Rhino (counting on his fingers): First ā€” and this goes for you and me, by the way ā€” you gotta listen. And I mean *really* listen. Not the kind of listening where youā€™re just waiting for your turn to talk. Actually hear what people are saying. Thatā€™s how you figure out whatā€™s really going on, and itā€™s how you make things better. When someone tells me their faucetā€™s leaking? I gotta hear it ā€” not just dismiss it. So I get it. Youā€™re tired of me sighing. Point taken.

Tenant #1 (nodding, sarcastic): Okay, Iā€™m with you so far. Listening. Revolutionary.

Rhino (continuing): Second, donā€™t assume everyoneā€™s out to get you. This oneā€™s for you guys. Yeah, I know the parkā€™s not perfect, and maybe Iā€™ve dropped the ball on a few things, but Iā€™m not out here trying to make your lives miserable. So letā€™s stop acting like Iā€™m plotting your downfall. Iā€™m doing my best, okay? Iā€™m not a villain in some movie where the evil landlord twirls his mustache and charges exorbitant rents. Iā€™m just… me. A guy. Running a park.

Tenant #2 (raising an eyebrow): So, we stop assuming the worst about you, and you stop sighing every time we have a problem. Got it. Thatā€™s number two.

Rhino (nodding, determined): Exactly. And third ā€” and this is the big one ā€” you gotta have a little empathy. Look, I know youā€™ve got your own problems, and Iā€™ve got mine. But if we all just tried to see where the other personā€™s coming from, maybe we wouldnā€™t be so quick to get angry. Instead of assuming Iā€™m out here twiddling my thumbs, try to understand that Iā€™m working on it. Iā€™ve got deadlines, contractors to deal with, and the world isnā€™t exactly falling into place the way Iā€™d like it to. But Iā€™m trying. And if you meet me halfway, maybe ā€” just maybe ā€” we can make this park a better place.

Tenant #1 (softening, arms dropping): Huh. Alright. So, we listen, we stop assuming everyoneā€™s the enemy, and we… what, hold hands and sing kumbaya?

Rhino (grinning): No. We donā€™t need to sing anything. But maybe ā€” just maybe ā€” we stop making everything a battle. Iā€™ll work on the park. You work on not thinking Iā€™m some evil overlord. Deal?*

Tenant #2 (reluctantly): Deal. But seriously, fix the lights on the basketball court. Iā€™m over here missing free throws, and itā€™s killing me.

Rhino (laughing, shaking his head): *Iā€™ll get the lights fixed. I promise.
Narrator (stepping back, watching the tension dissolve): And there it is. A rare moment of peace in the world of mobile home parks, where everything is messy, everyoneā€™s a little misunderstood, and even the landlord has to explain that heā€™s not the villain. But in the end, itā€™s simple: listen to each other, stop assuming the worst, and have a little empathy. Itā€™s not rocket science, but itā€™s enough to keep the lights on. Literally.

Jason Ramshaw

Jason Ramshaw is one of the nation’s leading experts in affordable housing, known for his strategies, his groundbreaking work continues to transform communities, making homeownership achievable for all.

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